FAQ
Q1. Are your trading or factory company ?
A: Yes. We’re a manufacturer, also a trading company, we’re Integrated industry and traded,with 9 years of production experience. We shall offer you a competitive price and the quality is guaranteed. If you need OEM or OEM, we can support you as well. You don’t have to worry about the competitors in your market. Because the product we offer is unique, we will protect your market on this product.
Q2. Can I have a sample order of solar light?
A: Yes, we welcome sample order to test and check the quality. Mixed samples are acceptable.
Q3. What about the lead time?
A:Sample needs 2-5 days, mass production time needs 15-45 days.
Q4. Do you have any MOQ limit for solar light order?
A: Low MOQ, 1pc for sample check is available.
Q5. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-7 days to arrive. Air and sea shipping is also optional.
Q6. How to place an order for solar light?
A: Firstly, let us know your requirements or application. Secondly, we will quote according to your requirements or our suggestions. Thirdly, the customer confirms the samples and pays deposit for formal order. Fourthly, we arrange the production.
Q7. Is it OK to print my logo on the solar light product?
A: Yes, we could print logo on any solar light. Please inform us formally before our production and confirm the design first based on our sample.
Q8: Do you provide warranty for the products?
A: Yes, we provide 1 year warranty for our products.
